How to deal with a customer?
Customer relation is one of the precious assets but sometimes it can be challenging. So here are some of the tips you can follow.
- Listen to customers.
- Apologies ( when something gets wrong)
- Take them seriously.
- Stay cool & clam.
- Identify the needs of customers.
- Suggest solutions.
- Acknowledge your limits.
- Be available.
- Get regular feedback.
Follow these tips and you will see the difference.
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